75% Resolution Guarantee
We're confident Soravox will handle your calls. If we don't hit 75% resolution in 90 days, you get your money back.
The Promise
If you use Soravox for 90 days and your AI agent resolves fewer than 75% of calls, we will refund your last 3 months of subscription fees. No questions asked.
How It Works
1. Use Soravox for 90 days. Your subscription must be active for at least 90 consecutive days after your free trial ends.
2. We measure resolution rate. A call is considered "resolved" when the customer's question is answered and the call ends without needing escalation to a human. We evaluate performance based on the last 30 days of the 90-day period.
3. If we're under 75%, you get refunded. Submit a claim within 7 days of the 90-day mark. We process refunds within 10 business days to your original payment method.
Eligibility
To qualify for the guarantee:
Your Shopify store must be connected and your phone line must be routing calls to Soravox. You need at least 200 calls during the 90-day period. Your knowledge base must be reasonably complete — products, policies, and FAQs loaded. You must respond to any requests from our team to improve your agent's performance within 48 hours.
What's Included In The Refund
Your last 3 months of subscription fees are refunded. Overage charges and any one-time setup fees are excluded. The refund is processed as a cash refund to your original payment method.
Why We Offer This
Because we know the product works. Most Shopify stores see 75%+ resolution within the first month, not 90 days. The guarantee exists to remove every reason not to try Soravox. If we can't perform, you shouldn't pay.
No credit card required. See the results before you commit.